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About Us

For the last 15 years Phoenix Data Recovery has been providing outsourcing facilities for data recovery companies all around the world. To keep up with the huge global demand for data recovery services and to fulfil the high-speed recovery turnaround times promised by our partners and affiliates, we have had to develop the most efficient processes, facilities and staff in the industry.

Now, to mark its 15th year in the industry, Phoenix Data Recovery is offering its world class services directly to the public.

Our Philosophy

We have earned this reputation because we are recognised for having total dedication and focus on taking on any kind of data recovery challenge - and recovering that data no matter what! We are obsessive about maintaining our performance record and pushing the accepted limits to what can and cannot be recovered.

It is this dedication to the science of data recovery, the competitive ‘Just Do It’ environment and nurturing of a friendly ‘family’ of dedicated staff that has helped us to attract the very best employees in the industry. We have acquired, trained and developed some of the most experienced and talented team of data recovery engineers, technicians and software developers in the UK - our performance improves every day.

Our Facilities

Driven by our cutting edge, in-house R&D unit, we take pleasure in putting your inaccessible data back into your hands as quickly as possible, regardless of how huge the problem may seem.

Our cutting-edge laboratory includes an ISO-4 clean room which is equipped with specialised equipment and customised software, all operated by our team of highly trained and experienced engineers. This infrastructure sets us apart from other companies in the market place. It enables us to recover files from any kind of hardware or software error and offer our customers fast turnaround times. We have all the resources needed to offer you total satisfaction in data recovery.

The quality of our facilities means that we are also authorized by all major hard drive manufacturers and vendors to disassemble sealed hard drives in our lab without voiding their original warranty.

Our Performance

Our recovery rate is amongst the highest in the industry and our fees are the lowest rates possible for providing a world class data recovery service for all kinds of storage media and operating systems.

All your recovered data is kept strictly confidential. Our procedures and policies do not allow for unauthorized individuals to gain physical access to your data or property. Additionally, unlike other companies, we have our networks and data centres routinely checked by data security experts ensuring your data is safe, secure and kept private at all times.

Customer Service

Our world-class, award-winning Customer Service department is used to handling thousands of enquiries from all around the world so we can deal with your enquiry fast and efficiently. Call or email us now about your data-recovery problem and one of our friendly customer service staff will patiently walk you through the process of recovering your lost data.


You will have direct personal contact with your technical advisor at all times who will evaluate the situation for you and provide a free consultation as to (a) how severe the problem is, (b) what it will take to get your data back, (c) what to do and most importantly (d) what NOT to do so as to avoid aggravating the loss.

What Now?

You can mail us the storage media and we will offer you a free assessment and diagnosis within 1-2 business days. We will advise you beforehand what files from the drive can be recovered. No action will be taken and NO COSTS WILL BE INCURRED until you give us the permission to initiate the recovery. If in the unlikely case that we are unable to recover your data, you pay only for shipping! Our “no data, no charge” policy is another proof of our commitment toward world-class customer service.

our customers